With Gratitude As We Celebrate 3 Years.

This week Play: CLE is celebrating our 3-year anniversary. In a year like this, any milestone means so much to us. We first opened our doors to you on December 2, 2017 and we have been honored to welcome more than 250,000 guests and hosted more than 1,000 birthday parties, graduations, After Proms, company meetings, sport team celebrations and so many other events . We have welcomed an additional 300,000 guests who were spectators, enjoyed our music, participated in trivia, watched our ninja competitions or just cheered on their kid as they tried their first obstacle, zip line or climbing wall. As we reflect upon these last three years, we are grateful for our customers who have supported us since day one, our customers who have embraced family + fitness + fun, and the new customers who have tried us for the first time. But most of all, we are grateful that you have supported our small business these past three years – especially now as we weather through 2020.

We are grateful to have seen guests from all 50 states and 15 countries! We were one of the first, and largest, indoor adventure parks of its kind paving the way for several like businesses around the world to open. We remain the premier indoor adventure park that is truly focused on creating experiences and active entertainment options for adults, kids, groups, co-workers and so many others.

Play: CLE has employed over 120 people since we have opened our doors in December 2017. Many of our staff members are young adults who have held their first job with us on their journey building their professional careers. I appreciate how we “play” even a small part of that and I am particularly proud of our staff in 2020 who continued to provide wonderful guest experiences with the utmost regard to safety, professionalism and dedication in providing a great guest experience.

But 2020 has been tough for small businesses, including us, with our team greatly impacted. While we are grateful for your support these past three years, we need you now more than ever.

My ask is for your support of our business. Whether you have visited us 10 times, once or never before, I humbly ask for your support and to plan a visit to Play: CLE or Play: CBUS in the coming weeks, next month or sometime in 2021. We have great deals on holiday promotions for admission now, gift cards for the future, and promotional events for now or later to accommodate whatever your comfort level may be.

I am confident in our ability to provide a safe environment for our guests. We have large buildings with lots of open space, high ceilings, proper air circulation, significant space for adequate distancing amongst others and have always been diligent on providing clean spaces for everyone. We have taken the steps necessary to ensure our guests have a safe experience.

Our new promotion – the 12 Days of Play: Mas, which is our take on the 12 Days of Christmas – is an opportunity to support our small business with ways to participate at both Play: CLE and Play: CBUS or through purchases online. It’s our twist on a partridge in a pear tree, two turtle doves and three French hens!

In honor of our 3^rd anniversary and our desire to celebrate our guests, Play: is offering nearly $10,000 in giveaways throughout December.

We want to celebrate by having a little fun and give our guests the chance to win some cool prizes – including a lock-in event, a year’s group membership, food and beverage for a year, a team building experience for a company and more. We could all use something to look forward to! 

Details will be on our website and social pages on Friday, December 4th. We hope to see you soon. And most of all, thank you for 3 wonderful years of support and experiences. We are grateful to you and excited and hopeful for many more adventures.

Sincerely,

Greg Carlin

CEO + Founder of Play: